Product Support

Please contact us should you have any questions or queries outside of this website.

Factor One Electric Wire Routing
Please find instructions here for the electric wiring with the Factor One in conjunction with Shimano Ultegra and Dura Ace Di2 systems.

Factor One OTIS Assembly
Instructions can be found here to assist with the Factor One OTIS assembly procedure.

Factor One-S Steering Assembly
The Factor One-S uses a different steering assembly to the One, instructions for this can be found here.